Frequently Asked Questions

What is Urban Digital Apps?

Urban Digital Apps is making mobile apps affordable and simple for small businesses. We’re an app platform for iPhone, iPad, HTML5, and Android that allows any small business to easily edit and manage mobile apps online without any programming knowledge needed.

Who can use Urban Digital Apps?

Any business or person can use Urban Digital Apps to edit and manage an iPhone or Android app.

What is an iPhone and Android application?

An iPhone application is a small computer program that runs on the iPhone. The iPhone can be a powerful marketing platform and Urban Digital Apps takes full advantage of it.

An Android application is the similar but designed to be downloaded onto Android phones.

What are the main features of Urban Digital Apps?

  • Update apps instantly with our user panel
  • Directly market to customers through in-app messages
  • Create a social media buzz with our “Tell A Friend” feature
  • Give customers GPS directions from anywhere
  • Keep customers informed with business news and deals
  • Provide customers with coupons right to their phones
  • Allow customers to directly contact your business quickly and easily
  • Build brand-loyalty and encourage customers to become frequent buyers
  • Wow your customers, market your business, and make a mobile presence
  • Our mobile app packages are extremely affordable

How can a mobile application help your business?

iPhone and Android phones have taken the world by storm largely because of the applications that users are able to download and use on their phone. They provide instant information and provide customers with a direct way to contact a business from their iPhone or Android device. With our solutions, you can engage, inform, and impress your customers. We also provide solutions that are specifically designed to help build brand loyalty and create frequent buyers for your business with the use of our check in coupon system.

How can you build brand-loyalty with Urban Digital Apps?

Urban Digital Apps is the ideal solution for businesses looking to create brand loyalty and frequent buyers. We do so by providing businesses with a mobile application that rewards customers for frequent visits through coupon rewards that are unlocked using our “check in coupon system.”

How does the check in coupon system work?

When a customer checks in at a business’s location, they will receive a reward coupon for the 10th, 25th, 50th, 100th, 500th, and even 1000th check in. This coupon system is completely customizable by the business and can be edited in real time via our clients’ user panel.

These coupons will appear as images on the application and when used, they will be deleted with a push of a button on the user’s phone by the employer to ensure a coupon is not used multiple times. This also removes the need for additional equipment to verify the coupon such as barcode scanners or unique coupon codes, allowing a very low start up cost for businesses. This system is extremely simple, cost efficient, and very effective for businesses to build up brand-loyalty with their customers.

How much does Urban Digital Apps cost?

You can view our pricing here: http://www.urbandigitalapps.com/pricing.html

**It is also $99/year to upload your app to the iTunes App Store. Apple requires that every business who creates an app owns their own Apple Developer account.

What’s included with every Urban Digital Apps?

  • Personalized iPhone or Android app solution customized to your business.
  • App submitted personally by our staff to the App Stores.
  • Lifetime support and maintenance of your app.
  • Regular updates and improvements to your app.
  • Powerful CMS account to update your app, instantly.
  • And more…

How long does it take to get a mobile application?

Typically the design and developemnt process takes 2-4 weeks from start to completion. Urban Digital Apps can submit your iPhone app to the iTunes App Store and Android Market within 48 hours of the approved preview. iPhone apps will require 1-2 weeks for approval. So the long and the short of it is about 30 days.

How can I update my iPhone application?

Need to change content in your app? No problem. Log in to your Urban Digital Apps account, make the change, and your app is instantly updated. Couldn’t be easier. Don’t want to do-it-yourself, we have maintenance plans to cover that for you.

What happens if Apple rejects my iPhone application?

Urban Digital Apps works hard to ensure all our applications are accepted. We guarantee your application will be accepted to the iTunes App Store!

How do I cancel my account with Urban Digital Apps?

Please contact your representative or support to cancel your account.

How did Urban Digital Apps get started?

Urban Digital Apps was started by a group of mobile developers who were tired of seeing businesses pay thousands of dollars for iPhone applications. So we put our heads together and developed a system that allows us to offer iPhone applications at a fraction of the price.

How do push notifications work with Urban Digital Apps?

Looking to notify your customers of a sale or event? Urban Digital Apps allows you to send “push notifications” right to your customers iPhones or Android device. Log into your account, enter the information you want to send, and click send! Couldn’t be easier.

I have more questions, what do I do?

Feel free to contact us for any reason.

Stay connected with us in your favorite flavor!